More Details:
1. This hub enables you to control all of your tuya products via the Smart Life APP even when you're away from home.
2. Coverage: It is recommended that the distance between the gateway and the Zigbee product is no more than 32ft (10 meters), otherwise the connectivity of the gateway will be affected.
3. Connection: Please note that you need to connect the gateway with a network cable. When adding a gateway in the app, your smartphone and the gateway must be connected to the same network.
Q: When will you arrange the production?
A: We usually arrange the production immediately after receiving your payment if we have the item in stock. Otherwise, please confirm with us for lead time.
Q: What is your accepted payment type?
A: Wire transfer, Paypal and Western Union, and Alibaba Trade Assurance.We only accept Paypal and Western Union, and Alibaba Trade Assurance for payment amounts below USD400.
Q: What logistic forwarder do you usually work with?
A: We work with EMS, TNT, UPS, FEDEX and other logistric forwarders. Assigned your own forwarder for shipment is available.
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